Targetorate "Operations as a Service" for Retail Industry

Improve operational efficiency, reduce cost and future-proof your business with your own dedicated offshore team.

You would have heard of Retail 4.0 and the biggest takeaway is optimizing operations management. Retail operations management measures how effectively all the components of retail operations – strategies, best practices, technology, customer engagement, inventory management, promotions, marketing, sales channels, and more – work together to deliver a sustainable competitive edge and long-term profitability. Targetorate extends its services to customers looking at optimizing store and business operations by establishing offshore operations centers in India, in a seamless manner.


We handle end-to-end non-core tasks for greater business efficiency. From order processing to customer support, we specialize in meeting all your unique back-end needs. Easily scale services up or down based on changing business needs. Reduce the risk and impact of workforce related issues such as lack of trained resources, recruitment, training, payroll, employee benefits, hiring, layoff and more. We provide a well-structured procedure to set-up your operations by onboarding the right resources and implementing the appropriate technology and tools. We extend our services beyond just setting-up operations by offering tactful strategies that will add value to the success of your retail business. We provide a one-stop solution to optimize your cost.

Our well-designed model is built on the principle of continuously providing ROI from the very beginning of the engagement. By adopting this model, we become an extension of your organizational operations, ensuring that you will enjoy all the benefits of global delivery, with the benefit of total control. In future if you wish to run the center by yourself, we help with transferring the operations center as your own subsidiary. Moreover, post-transfer we also suggest and implement various creative and inexpensive solutions for you to face the challenges ahead.

Our services include:

Store Management
Inventory Management
Customer Service
Accounts and Bookkeeping
Marketing Operations
Human Resources and Payroll

Our services also include end-to-end consulting, project management and support assistance to set-up the operations center. We have extensive experience in driving, setting up and running dedicated centers in India for several global businesses.

Core Capabilities

Large Talent

Human Resource Management

Cultural Understanding

Regulatory Compliance


Cost Optimization


  • Lower establishment & operational costs
  • Availability of right set of technical skills and scale
  • Rapid scaling and complete control of your operations
  • 100% IP protection
  • Faster time to market 
  • Local expertise and continuous customer advisory service 
  • Quicker learning curve through on-the-job training
  • Access to world-class methods, best practices and procedures

When it comes to staying competitive and profitable in a fast changing market, there is no time to lose. All small, medium or large-sized retailers alike will need to find ways to compete, without getting into a pricing war and operations management is the way forward.

Are you ready to streamline your operations and elevate your customer service? Talk to our experts to know how Operations as a Service can help you run your business more profitably.

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