Create Seamless, Connected Journeys Across Digital Touchpoints
What We Do
Experience
Mapping
Identify all customer touchpoints and streamline the journey across digital and offline channels.
Channel Integration
Strategy
Align messaging and content across web, social, email, chat, and support to maintain consistency and continuity.
Personalization
Frameworks
Use user data and behavior signals to deliver relevant, tailored experiences at each stage of the customer journey.
Experience Automation
Implement tools and workflows that trigger the right message, on the right channel, at the right time.
Feedback Loops & Optimization
Set up tracking and analytics to continuously refine customer experiences based on interaction data.
Tools & Platforms We Work With
Customer Engagement Platforms:
- Salesforce Marketing Cloud
- Adobe Experience Cloud
- HubSpot
- MoEngage
- Intercom
- Freshdesk / Freshchat
Personalization & Automation Tools:
- Segment
- Dynamic Yield
- Google Optimize
- Marketo
- Klaviyo
- Mailchimp
Analytics & Journey Mapping:
- Google Analytics 4
- Mixpanel
- FullStory
- Heap
- Contentsquare
Who It’s For
Emerging Enterprises
You’re engaging with leads across multiple platforms but lack consistency. We help unify your messaging and build connected experiences that feel seamless to your buyers.
Mid-Market Enterprises
You want to scale campaigns and engagement across channels without confusion or redundancy. We bring structure and automation to deliver relevant experiences at scale.
Large Enterprises
You need enterprise-wide customer experience orchestration. We help align regional teams, tools, and campaigns for consistent, personalized interactions across every customer touchpoint.
Why Targetorate
Deep understanding of multi-channel buyer behavior in the B2B space
Experience designing CX frameworks for companies across regions
Strong martech alignment to power automation and personalization
Track record of improving engagement and lifetime value through CX redesign
Unify Experiences. Deepen Customer Impact.
Case Studies
