Digital Strategy "Customer Analytics"
We provide Customer Analytics services that help you better target customers by predicting customer behavior, providing personalized product and service recommendations, and enabling a 360-degree customer view. We also provide Customer Analytics Consulting services to help you build an effective customer segmentation strategy.
By developing sophisticated customer analytics models and effective customer acquisition and retention strategies, Targetorate enables businesses to understand their customers and meet their requirements leading to retention of high-value customers. We specialize in identifying and exploiting the key drivers in boosting your customer satisfaction. Our team of customer service strategists helps you.
- Deliver a high-quality service experience with fewer efforts to customers
- Enable seamless customer resolution journeys while reducing costs
- Make a smooth shift from live to self-service customer support model
Core Capabilities
Benefits
- Happier customers
- Improved brand recall
- Heightened digital metrics
- Improved customer retention
Case Studies
Discover how Targetorate designed and executed a personalized 1:1 ABM program for a fast-growing IT services provider—driving stronger CX, better sales alignment, and targeted impact through digital transformation and precision content.
A Malaysia-based IT services provider partnered with Targetorate to design an integrated digital go-to-market (GTM) strategy to expand into the MENA region, especially Saudi Arabia.
A healthcare technology company in India partnered with Targetorate to build a comprehensive digital strategy for the nationwide expansion of its mobile app platform.